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Diploma of Community Services

CHC52015 – Diploma of Community Services

  • AQF Level

  • Amount of Training

    1400 hours
  • Full Fee

    6,990 AUD
  • Payment Option

    Easy Payment Options
  • Mode of Delivery


You can complete this course on intensive mode in three to six months

Why IHNA Online ?

  • Competency based training underpinned by adult learning principles
  • Scholarships are available
  • Access to 24*7 Online Library
  • Experienced educators with industry
  • Easy Payment Options
  • Finalist and Winner of national and international training award
  • Networking Opportunities with peak bodies and industries
  • IHNA Online Alumnus Status
  • Dedicated Student Support Team
  • Work Integrated Learning (WIL) – learn as you practise

Course Overview

An online Diploma in Community Services is an investment in your future and will provide you with the knowledge and skills required to deliver high-quality administrative specializations. This course is intended for those who want to promote social justice and optimise human potential. Graduates of this course will use a person-centred approach to integrate customers with services and keep striving to make a positive difference in people’s lives. The Diploma in Community Service provides students with the experience and abilities required to follow their devotion to improving health literacy and building healthy communities through effective governance. This course will provide students with diverse abilities, including the ones mentioned below:

  • Design and execute community development and health promotion initiatives
  • Evaluate and align complex cases.
  • Oversee occupational health and safety in a community service setting
  • Collaborate with a diverse population, including aboriginal and Torres Strait Islander people.
  • Efficiently counsel and start communicating through appropriate channels
  • Oversee legal and ethical compliance
  • Collaborate with government structures and other related institutions to promote community advancement.
  • Understand the client’s stage of development as well as provide services accordingly.
  • Assess the sociological factors that influence clients and provide effective assistance.

Advocacy, project management, and group collaboration are among the other skills that students will learn. As part of your training, work experience in a community service setting will give you valuable real-world experience

Average Salary

$85,000 / Annual

IHNA (Institute of Health and Nursing Australia) is trusted by more than ?????+ students and has been committed to providing excellence in education and training to meet the needs of the community since 2007.

*Fully online IHNA Online curriculum * Can be completed in as little as 3 months

Intensive Mode: Students are encouraged to complete the course in an intense mode by learning for 40 hours per week or more, with ‘recognition of prior learning’ if available, allowing them to complete the course in as little as 3 months.

Career Opportunity

Students who complete the Diploma of Community Services (Case Management) online competently may find work in diverse domains as:

  • Case worker/manager
  • Community services worker
  • Pastoral care workers
  • Youth worker
  • Youth outreach workers
  • Family support worker
  • Family services coordinator
  • Program coordinator
  • Child protection workers
  • Domestic and family violence worker

Work placement: Complete 120 hours of work experience in a community service organisation.

What will I study?

  • CHCCCS007

    Develop and implement service courses.

  • CHCCOM003

    Develop workplace communication strategies

  • CHCDIV003

    Manage and promote diversity.

  • CHCLEG003

    Manage legal and ethical compliance.

  • CHCMGT005

    Facilitate workplace debriefing and support processes.

  • CHCPRP003

    Reflect on and improve own professional practice.

  • HLTWHS004

    Manage work health and safety.

  • CHCDEV002

    Analyse impacts of sociological factors on clients in community
    work and services.

  • BSBPMG522

    Undertake project work.

  • CHCCCS004

    Assess co-existing needs.

  • CHCCSL002

    Apply specialist interpersonal and counselling interview skills.

  • CHCCSM004

    Coordinate complex case requirements.

  • CHCCSM005

    Develop, facilitate, and review all aspects of case management.

  • CHCCSM006

    Provide case management supervision.

  • CHCDEV001

    Confirm client developmental status.

  • CHCCDE012

    Work within organisation and government structures
    to enable community development outcomes.

Course Module

During this course, students must qualify for 16 units.

8 Core units

8 Elective units

Study mode

  • Flexible learning options.
  • Students can also advance their learning process by scheduling their classes in their free time and completing the course in just 3-6 months.

An affordable way to learn from IHNA Online training experts


Student Testimonial

It is always a pleasure to listen to the stories our students say about us!

Take a sneak peak at the inspiring stories of our students, which often leave us in tears of intense happiness and give us strength and hope

IHNA Online Admission requirements

There are no formal admission requirements for this certification, applicants must demonstrate their competence to accomplish assignments as specified by the university.

Must be at least 18 years old at the commencement of the course.

Successful completion of course work comparable to an Australian Year 12 course in the applicant’s native country is necessary for admission to this course.

At Orientation, students will participate in a language, literacy, and numeracy (LLN) assessment to determine their language, literacy, and numeracy competencies (prior to commencing the courses).

Digital literacy

Must be able to perform fundamental computer operations such as maintaining computer files, word processing, spreadsheets, databases, preparing presentations, and being conscious of the social and ethical consequences of Internet usage.

Additional Requirements
  • A National Police Clearance or Australian Federal Police (AFP) Clearance certificate is required.
  • Immunisation (this is required for the Professional Experience Placement).

*Additional costs may be incurred depending on the fees charged by the providers to complete these requirements.

Pathways to further Studies

Graduates can explore higher-level courses within and across the health-care industry. The following are some potential routes:

  • Bachelor of Social Work.
  • Bachelor of Public Health.
  • CHC62015 Advanced diploma of Community Sector Management.
  • CHC53315 Diploma of Mental Health.
  • CHC51015 Diploma of Counselling.
  • CHC50413 Diploma of Youth Work.

How to Apply

Step 1
Application: Submit your online application by clicking “Enrol Now” and pay your tuition fees.
Step 2
Access: Explore the learning resources and start learning on your learning platform. Credentials, user guide and a conditional offer letter will be sent to your email
Step 3
LLN:You are required to complete an LLN test, within the first 3 days of enrolling
Step 4
Confirmation:Upon completion of your LLN and any other prerequisites, you will be issued a Confirmation of Admission
Step 5
Cooling off period:Once enrolled students have a 5 working days cooling off period (from course commencement date) to withdraw from the course and avail a full refund of the fees paid

* Aboriginal and Torres Strait Islanders’ students are encouraged to apply.

An affordable way to learn from IHNA Online training experts

RPL and Credit Transfer

Students must submit a portfolio of past evidence, which may include third-party assessments, and partaking in an interview procedure. They can further have their prior learning and work experiences acknowledged in this certification. A practical demonstration of the portfolio presented by the students may also be used to evaluate student’s competencies and expertise, which will give the educators a clear idea. In addition to this mutual recognition and credit transfer allow students to have their previous formal training recognized.

Credit Transfer

Credit Transfer is only available for Australian qualifications when a student has completed the units considered necessary for a qualification at another registered training organization.


Any other questions in your mind – let us give you some more clarity with the following FAQs:

A career in Community Services empowers you to pursue a variety of career paths while making a significant difference in people’s lives. Community Services is quite adaptable, allowing management to start exploring a broad spectrum of applications before emphasising on just one that they are specifically interested in.

Community services allows you to make a difference in the lives of vulnerable members of society. Every day, you improve the lives of others. Your initiatives assist those who are most in need of assistance in building better lives and provide them with motivation for a better future.

Community services case managers serve the wider populace by leading them to and assisting in the provision of the governmental and nongovernmental services that best meet their requirements. Evaluating, organizing, administering, monitoring, and reviewing actions effectively to accomplish the requirements of the customers for health and human services are all part of the case manager’s responsibilities. Becoming a certified case manager is beneficial in the long run.

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