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Certificate III in Individual Support (Ageing and  Disability)

Certificate IV in Health Administration

  • AQF Level

  • Amount of Training

    26 weeks (6 months)
  • Payment Option

    Easy Payment Options
  • Mode of Delivery

IHNA Online Policies, Procedures & Forms Check this course currency on the National Register of VET

* Aboriginal and Torres Strait islanders’ students are encouraged to apply.

Why IHNA Online ?

  • Competency based training underpinned by adult learning principles
  • Scholarships are available
  • Access to 24*7 Online Library
  • Experienced educators with industry
  • Easy Payment Options
  • Finalist and Winner of national and international training award
  • Networking Opportunities with peak bodies and industries
  • IHNA Online Alumnus Status
  • Dedicated Student Support Team
  • Work Integrated Learning (WIL) – learn as you practice

Course Overview

The healthcare industry relies on the operational support of administration workers in order to function.

The Certificate IV in Health Administration is a professional accreditation that focuses on the role of individuals who work in a senior operational or team leading role in the healthcare industry.

Our approach to teaching prepares you to be a competent, confident, and critical thinker in order to work at a senior operational or team leading level under direct or indirect supervision.

You can take this course as a pathway into other higher education courses in healthcare.

  • Six (6) months full-time or one (1) year part-time
  • Amount of Training is 962 Hours
  • On campus (Melbourne, Sydney, Perth) and Blended

IHNA (Institute of Health and Nursing Australia) is trusted by more than 𝟏𝟒𝟎𝟎𝟎+ students and has been committed to providing excellence in education and training to meet the needs of the community since 2007.

Course Delivery

The course is provided through blended mode of delivery. It will be delivered over 962 hours hours including theory, self-paced structured e-learning, simulation training and 16 hours of work based training/ Professional Experience Placement (PEP).


40 contact hours will be delivered through synchronised online learning which includes on-campus simulation based training / assessments. Besides the above structured learning, students are advised that they will be required to do approximate 15 hours per week of unstructured learning.

The simulation training is for review of the learning activities, practicing communication, work based skills, management skills and to undertake other assessments e.g.: group presentation/individual presentation.

Career Opportunity

With the Certificate IV in Health Administration in hand, you’ll be able to work professionally as a:

  • Administration supervisor
  • Business manager
  • Executive assistant
  • Medical records section leader
  • Practice manager
  • Senior clerk
  • Senior clinical coder
  • Team leader for clinical services
  • Ward clerk

What will I study?

  • BSBMED305

    Apply the principles of confidentiality, privacy and security within the medical environment

  • CHCCCS020

    Respond effectively to behaviours of concern

  • CHCCOM005

    Communicate and work in health or community services

  • CHCDIV001

    Work with diverse people

  • CHCLEG001

    Work legally and ethically

  • HLTADM010

    Facilitate a coordinated approach to client care

  • HLTCCD003

    Use medical terminology in health care

  • HLTINF007

    Implement and monitor infection prevention and control standards, policies and procedures.

  • HLTWHS003

    Maintain Work Health and Safety

  • BSBOPS504

    Manage business risk

  • CHCPRP003

    Reflect on and improve own professional practice

  • HLTADM011

    Manage health billing and accounting system

  • BSBOPS404

    Implement customer service strategies

  • HLTADM008

    Administer and coordinate Telehealth services

  • BSBLDR414

    Lead team effectiveness

Course Module

Total number of units for this course = 15

9 Core units

6 Elective units

* Work completed in Self Directed Learning time will be reviewed by an assessor

A convenient way to build your employability skills and advance your career

IHNA Online Admission Requirements

There are no formal entry requirements for this course; however, applicants should demonstrate ability to perform tasks as required by the industry.

16 years of age and above at the time of commencement of the course*

Successful completion of an Australian Year 11 course or equivalent.

At Orientation, students will participate in a language, literacy, and numeracy (LLN) assessment to determine their language, literacy, and numeracy competencies (prior to commencing the courses).

Mature age students (22+) may also be considered without the minimum education requirements. Each case will be reviewed individually to ascertain the capacity of the applicant to meet course requirements.

Digital literacy

Basic computer skills covering the most common usages of a computer, including managing computer files, word processing, using spreadsheets and databases; creating presentations; finding information and communicating using computers; and being aware of social and ethical implications of Internet use.

Laptop specifications

Having own computer (desktop or laptop) to facilitate the training and assessment. Recommended Laptop requirements: Core i3 Processor, 4 GB of RAM, Operating system; Windows 7 or later version, Screen; 10” or higher, Microsoft Office or Open Office Program, Adobe Reader and Antivirus Program.

Professional Experience Placement Requirements
  • A satisfactory National Police Clearance (NCC) or Australian Federal Police (AFP) Clearance certificate
  • Required immunisation
  • Working with Children Check (WWCC)
  • Physical requirements that are necessary to pass the course objectives are:
    • Strength:To assist with lifting and transferring a client, and perform CPR
    • Mobility:To bend, stoop, and bend down to the floor; ability to move around rapidly; and to move in small, confined spaces
    • Hearing: To hear cries for help; to hear alarms on equipment and emergency signals; and various overhead pages
    • Vision: To make physical assessments of equipment
    • Communication: To communicate in both verbal and written formats; and interact with clients, staff, and faculty supervisors
  • Students must declare a disability or disorder (if any), or if they are on any medication which may require reasonable adjustments.

IHNA Online Pathways

Pathways from this Qualification

We offer pathways into higher level qualifications so that on completion of this certificate you can further your education with:

  • Diploma of Practice Management
  • Diploma of Nursing

How to Apply

IHNA Online has defined entry requirements for courses under its mandate, as outlined by its ‘Application and Enrolment Procedure for Courses,’ to ensure that students meet industry standards.

Step 1
Application: Submit your online application by clicking “Enrol Now” and pay your tuition fees.
Step 2
Access: Explore the learning resources and start learning on your learning platform. Credentials, user guide and a conditional offer letter will be sent to your email
Step 3
LLN:You are required to complete an LLN test, within the first 3 days of enrolling
Step 4
Confirmation:Upon completion of your LLN and any other prerequisites, you will be issued a Confirmation of Admission
Step 5
Cooling off period:Once enrolled students have a 5 working days cooling off period (from course commencement date) to withdraw from the course and avail a full refund of the fees paid

* Aboriginal and Torres Strait islanders’ students are encouraged to apply.

RPL and Credit Transfer


With RPL we assess your competency based on formal, non-formal, informal learning or direct work experience based on the required skills of the course

Credit Transfer

We use CT where you’ve completed units of study at another TAFE College or Registered Training Organisation that meet the requirements of another course. We grant credit according to the Certification, Issuing, and Recognition of Qualifications and Statements of Attainment. Assessing a CT is free.

If you’re eligible for RPL or CT you may be able to complete the course in a shorter duration with reduction to total course fees. Check your eligibility with us.

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