The BSB40520 – Certificate IV in Leadership and Management course provides entry level skills and knowledge to those wishing to develop their proficiency and knowledge in supervision and management.
Emerging leaders of today need a solution to reduce the time required to gain expertise. IHNA Online courses can assist you in achieving that. You won’t simply graduate from your course with applicable knowledge and abilities. Additionally, you’ll own a qualification that is validated and recognised across Australia. You can choose to enter the business sector or apply your talents in a fascinating new position. Make the most of your leadership potential by studying with a renowned education provider.
By undertaking this course, you will learn a variety of skills and content, including but not limited to:
- Communicate effectively; both verbally and in writing
- Increase your productivity by learning how to effectively prioritise your schedule
- Implement a customer service framework for your team to ensure customer excellence
- Engage effectively with your team and other key stakeholders
- Lead your team effectively and establish a positive team culture that will increase productivity
- Monitor and adjust operational performance
- Plan and acquire resources
- Provide reports on performance
- Promote innovation and create a culture of continuous improvement
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