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Certificate IV in Leadership and Management

BSB40520 – Certificate IV in Leadership and Management

  • AQF Level

  • Amount of Training

    740 hours
  • Full Fee

    2,990 AUD
  • Payment Option

    Easy Payment Options
  • Mode Of Delivery


You can complete this course on intensive mode in three to six months


Why IHNA Online ?

  • Competency based training underpinned by adult learning principles
  • Scholarships are available
  • Access to 24*7 Online Library
  • Experienced educators with industry
  • Easy Payment Options
  • Finalist and Winner of national and international training award
  • Networking Opportunities with peak bodies and industries
  • IHNA Online Alumnus Status
  • Dedicated Student Support Team
  • Work Integrated Learning (WIL) – learn as you practise

Course Overview

The BSB40520 – Certificate IV in Leadership and Management course provides entry level skills and knowledge to those wishing to develop their proficiency and knowledge in supervision and management.

Emerging leaders of today need a solution to reduce the time required to gain expertise. IHNA Online courses can assist you in achieving that. You won’t simply graduate from your course with applicable knowledge and abilities. Additionally, you’ll own a qualification that is validated and recognised across Australia. You can choose to enter the business sector or apply your talents in a fascinating new position. Make the most of your leadership potential by studying with a renowned education provider.

By undertaking this course, you will learn a variety of skills and content, including but not limited to:

  • Communicate effectively; both verbally and in writing
  • Increase your productivity by learning how to effectively prioritise your schedule
  • Implement a customer service framework for your team to ensure customer excellence
  • Engage effectively with your team and other key stakeholders
  • Lead your team effectively and establish a positive team culture that will increase productivity
  • Monitor and adjust operational performance
  • Plan and acquire resources
  • Provide reports on performance
  • Promote innovation and create a culture of continuous improvement

Career Opportunity

Occupational titles may include:

  • Frontline Sales Manager
  • Team Leader
  • Production Supervisor
  • Assisting Manager
  • Distribution Centre Supervisor
  • Supervisor
  • Warehouse Team Leader
  • Sales Team
  • Manager
  • Line Manager
  • Coordinator (Business Operations)

An affordable way to learn from IHNA Online training experts

What will I study?

  • BSBLDR411

    Demonstrate leadership in the workplace

  • BSBXCM401

    Apply communication strategies in the workplace

  • BSBOPS404

    Implement customer service strategies

  • BSBLDR413

    Lead effective workplace relationships

  • BSBXTW401

    Lead and facilitate a team

  • BSBPEF502

    Develop and use emotional intelligence

  • BSBWHS411

    Implement and monitor WHS policies, procedures, and programs

  • BSBLDR521

    Lead the development of diverse workforces

  • BSBOPS403

    Apply business risk management processes

  • BSBCMM412

    Lead difficult conversations

  • BSBSTR502

    Facilitate continuous improvement

  • BSBOPS402

    Coordinate business operational plans

Course Module

Total number of units for this course = 12

12 Core units

Student Testimonial

It is always a pleasure to listen to the stories our students say about us! Take a sneak peak at the inspiring stories of our students,which often leave us in tears of intense happiness and give us strength and hope

IHNA Online Admission Requirements

However, there are no formal entry requirements for this qualification, but applicants should demonstrate the ability to perform tasks as required by the health industry.

Aboriginal and Torres Strait Islanders’ students are encouraged to apply.

16 years of age and above at the time of commencement of the course.

Satisfactory completion of studies in applicant’s home country equivalent to an Australian Year 10 course is required for entry into this course.

Entry into this course requires IELTS band score of 5.5 or equivalent.

Students may undergo language, literacy, and numeracy (LLN) to identify Language, Literacy and Numeracy capabilities at the time of Orientation (prior to commencing the courses).

Students over the age of 22 will also be considered without the minimum education requirements. Each case will be reviewed individually to ascertain the capacity of the student to meet course requirements.

Digital literacy

Student must possess basic computer skills which includes covering the most common usages of a computer, including managing computer files, word processing, using spreadsheets and databases; creating presentations; finding information and communicating using computers; and being aware of social and ethical implications of Internet use.

IHNA Online Pathways

Pathways from this Qualification

Graduates may progress to higher level qualifications within and/or across the health care sector

Pathways to this Qualification

  • There are no pre-requisites or any other training package entry requirements for this course